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AT&T to launch Text to 9-1-1 trial in Tennessee

In a press release today, September 5, AT&T announced the launch of Text to 9-1-1 trial in the state of Tennessee. This will be a standards-based solution and enable AT&T subscribers to send emergency texts to 9-1-1 statewide.

Over the past few years, the state of Tennessee has invested in a new Emergency Service IP Network (ESInet) to coordinate emergency responses. AT&T will work with the Tennessee Emergency Communications Board (TECB) to take advantage of this new network. This service will allow for SMS messages from AT&T wireless subscribers to be received by Tennessee 9-1-1 call centers.

"In today's mobile environment, it's vital that Tennessee's public safety infrastructure keep pace," said Lynn Questell, Executive Director, TECB. "This trial with AT&T will build upon efforts to modernize and enhance our emergency communication network, leveraging new technologies to serve our citizens and work to ensure their safety."

The trial will utilize concepts and designs from key industry groups working on Text to 9-1-1 standards and will leverage the National Emergency Number Association's (NENA) i3 standards and recommendations.

"AT&T is committed to working with standard bodies, national, state, and local public safety organizations to determine how best to integrate SMS text messages and other advanced communications into future 9-1-1 systems and wireless networks" said Mel Coker, Vice President, Public Safety Solutions, AT&T Business Solutions. "This trial will be vital in evaluating Text to 9-1-1 solutions with the goal of providing reliable, universal access for our customers."

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